لمحة عن الدورة
This patient experience program is provided by King Abdullah bin Abdulaziz University Hospital ( The first and only government hospital accredited on Patient Experience by Plantree ) . The program is targeted for the leaders in the health care sector , to empower them with the skills needed to lead a Patient Experience focused environment in their hospitals.
Raise awareness of the patient experience and spread culture change.
Understand and apply a patient experience focused approach.
Resolve patients complains and problems from practical and emotional perspectives
Create and maintain processes and procedures that improve patient experience in an innovative way.
Design a patient experience framework that better meets and exceeds the patients needs.
No Prerequisite Required